Privacy Policy for TowNGo
Last Updated: February 26, 2024
TowNGo is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Personal Information: We may collect personal information, such as your name, email
address, phone number, and payment information when you use our App.
Vehicle Information: We collect information about your vehicle, including make, model, and color, to facilitate roadside assistance services.
Problem Description: Users may provide details about the specific problem they are facing with their vehicle.
Location Information: With your consent, we may collect precise location data from your mobile device to connect you with nearby service providers.
Usage Data: We collect information about how you interact with the App, including pages visited, features used, and preferences selected.
2. Use of Information
We use the information we collect for the following purposes:
To provide roadside assistance services and facilitate communication between users and service providers.
To personalize your experience and improve our services.
To process payments and verify transactions.
To provide you with updates, notifications, and promotional offers related to our services.
3. Sharing of Information
We may share your information with third parties in the following circumstances:
With service providers to fulfill your roadside assistance requests.
With trusted third-party service providers who assist us in operating our App, conducting business, or servicing you.
With law enforcement agencies, government officials, or other third parties if required to comply with legal processes or protect our rights.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You can choose not to provide certain information, but it may limit your ability to use certain features of the App.
You can opt out of receiving promotional communications by following the instructions in the emails or contacting us directly.
6. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
7. Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Your continued use of the App after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at thetowngo@gmail.com.
By using the TowNGo App, you agree to the terms and conditions of this Privacy Policy.